| Website | eCommerce | eBusiness |
1. Hosting & Support | | | |
Site Hosting | ● | ● | ● |
| Key User EMail & Phone Support | ● | ● | ● |
| Server Performance Monitoring | ● | ● | ● |
| Auto Backup Service | ● | ● | ● |
| Hosted Managed Database | ● | ● | ● |
| Contingency Server Option | ● | ● | ● |
2. Design Flexibility | | | |
| CSS Templare enables total design freedom | ● | ● | ● |
| Style all pages & content | ● | ● | ● |
| Accepts Javascript & Flash Code | ● | ● | ● |
| Buttons can also be styled with CSS | ● | ● | ● |
| HTML code to style individual pages | ● | ● | ● |
W3C Compliant Page generation
| ● | ● | ● |
| Create Separate Views for mobiles | ● | ● | ● |
3. Content Management (CMS) | | | |
| Add, edit & delete unlimited pages | ● | ● | ● |
| Simple editor creates HTML for you | ● | ● | ● |
| Advanced editor add your own html | ● | ● | ● |
| Manage & Upload Images | ● | ● | ● |
Auto Processes Image Size
| ● | ● | ● |
| Insert and manage links | ● | ● | ● |
| Advanced Product Action Links | ● | ● | ● |
| Create multi level navigation menus | ● | ● | ● |
4. Phrases & Language | | | |
| Ability to change all dynamic text | ● | ● | ● |
Ability to change all custom text | ● | ● | ● |
Multi Language Capacity | ● | ● | ● |
| Multi Currency | ● | ● | ● |
| Business, Consumer & International | ● | ● | ● |
| 5. Business Control Panel | | | |
| Create your own control panel | ● | ● | ● |
| View important website usage data | ● | ● | ● |
| View XML feeds from other systems | ● | ● | ● |
| View RSS feeds for other data | ● | ● | ● |
View Email Data | ● | ● | ● |
| View Google Calendar data | ● | ● | ● |
| 6. Product Databases | | | |
Add, edit & delete unlimited products | ● | ● | ● |
Add, edit & delete unlimted categories | ● | ● | ● |
| Add products to mutiple categories | ● | ● | ● |
| Additional Costs & Cost Groups | ● | ● | ● |
| Product Detail View Management | ● | ● | ● |
| Change Product Display by Product | ● | ● | ● |
| Change Product List View | ● | ● | ● |
Change Product Order Display
| ● | ● | ● |
| Related Product Management | ● | ● | ● |
| Suggested Products Option (RSS) | ● | ● | ● |
| Drag and drop featured products | ● | ● | ● |
| Multiple images per Product | ● | ● | ● |
| Product Zoom & Colour Change | ● | ● | ● |
Ability to Highlight Products
| ● | ● | ● |
| Breadcrumb Product/Category display | ● | ● | ● |
| Create Multiple Product Kits | ● | ● | ● |
| Custom Text per Product | ● | ● | ● |
| Product Specification Fields | ● | ● | ● |
| Upload Colour Swotches | ● | ● | ● |
| Upload PDFs & Video | ● | ● | ● |
| Colour, Brand & Size Management | ● | ● | ● |
| Hide & Highlight Products | ● | ● | ● |
| Upload Product Stock | ● | ● | ● |
| View Product Ratings | ● | ● | ● |
| Unique Product Selector | ● | ● | ● |
| Price by Quantity | ● | ● | ● |
| Product Category Unlock Codes | ● | ● | ● |
| Print/Email PDF Product Record Cards | ● | ● | ● |
7. Customer Database | | | |
| New Customer Account Creation | ● | ● | ● |
| Prospect Database for Enquiries | ● | ● | ● |
| Segmentation by type & source | ● | ● | ● |
| Customer Nett Pricing | ● | ● | ● |
| Private Customer Pages with Flexible Content only accessed when login | ● | ● | ● |
| Customer Specific Text - My Account | ● | ● | ● |
| Budget & Credit Management | ● | ● | ● |
| Link Customer to Users | ● | ● | ● |
| View Purchase History | ● | ● | ● |
| Integrated with your accounts | ● | ● | ● |
| Integrated with Google Calendar | ● | ● | ● |
| Integrated with EMail | ● | ● | ● |
| 8. User Database | | | |
| Can be used as Contact Address Book | ● | ● | ● |
| User Registration Management | ● | ● | ● |
| Password Allocation & Management | ● | ● | ● |
| Multiple Address Management | ● | ● | ● |
User Specific Text - My Account | ● | ● | ● |
Private User Pages with Flexible Content only accessed when login
| ● | ● | ● |
| Link Users to Customers | ● | ● | ● |
User Budget Authorisation Limits | ● | ● | ● |
| Control Products able to purchase | ● | ● | ● |
| Credit Limit by user (and company) | ● | ● | ● |
| Manual or Auto Authorisation Process | ● | ● | ● |
| Create User Order Forms | ● | ● | ● |
| Cost Centres per User | ● | ● | ● |
| User settings for language & currency | ● | ● | ● |
| 9. Marketing & SEO Friendly | | | |
| 301 URL Redirect | ● | ● | ● |
| Choice of URL Formats | ● | ● | ● |
| Page Title & H Tag Management | ● | ● | ● |
| XML Sitemap Creation | ● | ● | ● |
| Auto A to Z Listings | ● | ● | ● |
| Product Feeds for Google Base | ● | ● | ● |
| Full Control of Anchor Text | ● | ● | ● |
| Full Control of ALT Tags | ● | ● | ● |
| Control Meta Tag & Meta Description | ● | ● | ● |
| Canonical URL Management | ● | ● | ● |
| 10. Web Stats & Google Analytics | | | |
Basic Webstats (Webalizer) | ● | ● | ● |
| Live Web Stats (Whos On) | ● | ● | ● |
| Key Prospect Alert | ● | ● | ● |
| Google Analytics Integration | ● | ● | ● |
| Add Webstats to Control Panel | ● | ● | ● |
11. eMarketing Manager | | | |
| Sementation - Business Types | ● | ● | ● |
| Campaign Codes Capture | ● | ● | ● |
| Landing Pages for Campaigns | ● | ● | ● |
| Create List from all databases | ● | ● | ● |
| Full list & campaign management | ● | ● | ● |
| Create and send email campaigns | Extra Cost | Extra Cost | Extra Cost |
| Measure response and click through | Extra Cost | Extra Cost | Extra Cost |
| Test & Edit Campaigns to aid delivery | ● | ● | ● |
| Manages unsubscribe & black listing | ● | ● | ● |
| 12. News Blog & RSS | | | |
News Database | ● | ● | ● |
| Add links, images & format articles | ● | ● | ● |
| Create RSS Feed from News Database | ● | ● | ● |
| Integrates with Wordpress | ● | ● | ● |
| Embed RSS feeds in individual pages | ● | ● | ● |
| Categorise News Type | ● | ● | ● |
| 13. Forum, Rating & Wiki | | | |
Comprehensive User Forum | ● | ● | ● |
Single Sign On to Forum | ● | ● | ● |
| Product Rating with Get Satisfaction | Extra Cost | Extra Cost | Extra Cost |
| Wiki Link | ● | ● | ● |
| Embed Twitter Feed | ● | ● | ● |
| 14. Datamate Data Capture | | | |
Create Sales Forms | ● | ● | ● |
Create Service & Support Forms | ● | ● | ● |
Create Surveys & Questionaires | ● | ● | ● |
| Unlimted Marketing Tags / Questions | ● | ● | ● |
Manage Form Responses | ● | ● | ● |
| Integrated with Products for Enquiries | ● | ● | ● |
| Embed Forms on any page | ● | ● | ● |
| Freedom on form design with CSS | ● | ● | ● |
| Form responses stored in database | ● | ● | ● |
| Capture new prospect data | ● | ● | ● |
| EMail Response Management | ● | ● | ● |
| Easy form creation for new task | ● | ● | ● |
| 15. Knowledgebase | | | |
Public or Private Entries | ● | ● | ● |
| Upload or Enter Direct | ● | ● | ● |
Categorise by product, type or module | ● | ● | ● |
| Links to PDF or webpage | ● | ● | ● |
| HTML Editor on articles | ● | ● | ● |
| Full Search on all fields | ● | ● | ● |
16. Gallery, Library & Media | | | |
| My Gallery - images per user | ● | ● | ● |
| My Gallery - images per company | ● | ● | ● |
| Add PDF to products & pages | ● | ● | ● |
| Add video to products & pages | ● | ● | ● |
| Auto embeds video into page | ● | ● | ● |
| Supports MP3/FLV/AVI & MPEG | ● | ● | ● |
| Google Video / You Tube Integration | ● | ● | ● |
17. Google Apps Premier | | | |
| Create & Search Calendar Entries | ● | ● | ● |
Link to Google Docs Folders | ● | ● | ● |
Embed Google Docs Links onto pages | ● | ● | ● |
Add Calendar info to control panel | ● | ● | ● |
Upload from Google Spreadsheet | ● | ● | ● |
G-Mail Integration | ● | ● | ● |
| Google Custom Search Compatable | ● | ● | ● |
| 18. Live Web Chat | | | |
Live Chat Embedded on Site | ● | ● | ● |
| Extra Users for Live Chat | Extra Cost | Extra Cost | Extra Cost |
Ability to Monitor Multiple Sites
| Extra Cost | Extra Cost | Extra Cost |
Can be used on emails and text links
| ● | ● | ● |
Autoset to Pop Up Chat Window | ● | ● | ● |
Users can forward chat messages
| ● | ● | ● |
Manage user chat allocation
| ● | ● | ● |
Site Entry Alert by Referrer
| ● | ● | ● |
Auto Customer Alert
| ● | ● | ● |
| Auto Prospect Alert | ● | ● | ● |
Fast Visitor Data Capture
| ● | ● | ● |
Status Display & Callback Service
| ● | ● | ● |
| Advanced Chat Response Manager | ● | ● | ● |
Create User Feedback Surveys
| ● | ● | ● |
Ability to control users screen
| ● | ● | ● |
| Real Time Visitor Tracking | ● | ● | ● |
Create Custom Auto Reports
| ● | ● | ● |
19. Search Tool Management | | | |
Category Level Searching Available | ● | ● | ● |
| Configurable Side Bar Search | ● | ● | ● |
| Configurable Advanced Search | ● | ● | ● |
| Google Custom Search can be added | ● | ● | ● |
| 20. Reports & Exports | | | |
| Spreadsheet download reports | ● | ● | ● |
| My SQL Database Access via SOAP | ● | ● | ● |
| Users can have own basic reports | ● | ● | ● |
| On screen data filtering | ● | ● | ● |
| 21. Enquiry Management | | | |
| Request Sample | ● | ● | ● |
| Capture New Prospect Details | ● | ● | ● |
| Separate Enquiry Basket | ● | ● | ● |
| EMails Enquiry & Adds to Database | ● | ● | ● |
| View Previous Enquiries | ● | ● | ● |
| 22. Web Services API | | | |
| SOAP Server | ● | ● | ● |
| SOAP Client | ● | ● | ● |
| Runs as a Webs Service | ● | ● | ● |
| Example Code for .Net | ● | ● | ● |
| Auto XML Data Import | ● | ● | ● |
| Manual csv data import | ● | ● | ● |
| 23. Quote Management | | | |
Instant On Screen Quote | | ● | ● |
| Manual Quote Insert | | ● | ● |
| Quote Request | | ● | ● |
| Quote Administration | | ● | ● |
| My Quotes | | ● | ● |
| PDF Quote Creation | | ● | ● |
| Turn Quotes into orders | | ● | ● |
| 24. Order Management | | | |
| Shopping Basket with No Log In | | ● | ● |
| Shopping basket with Log In | | ● | ● |
| Add to Basket Option from Anywhere | | ● | ● |
| Go Direct to Basket or In Side Bar | | ● | ● |
| Edit Order Rules for Stock Availability | | ● | ● |
| Place Order by Online, EMail or Phone | | ● | ● |
Prompts for Associated Products | | ● | ● |
| Create rules that auto add extra products based on product ordered | | ● | ● |
| Ability to Edit Checkout Forms | | ● | ● |
| Automated Email for Status Updates | | ● | ● |
| Order Filtering & Management | | ● | ● |
| Edit Orders Placed | | ● | ● |
| Address Management in Basket | | ● | ● |
| Additional text option at checkout | | ● | ● |
| Allows prepaid stock call offs | | ● | ● |
| Support Multiple Addresses per Order | | ● | ● |
| Save it For Later Option in Basket | | ● | ● |
| Delivery Date Choice in Basket | | ● | ● |
| Intelligent Order Splitting | | ● | ● |
| Insert Telephone / Other Orders | | ● | ● |
| Update Order Status | | ● | ● |
| Manual Order Download | | ● | ● |
| Auto Order Download | | ● | ● |
| Print Pick Sheets & Labels | | ● | ● |
| Integrated with Inbuilt Accounts | | ● | ● |
| Cost Centre Functionality | | ● | ● |
| Handles Gift certificates | | ● | ● |
| Campaign Code for Pricing | | ● | ● |
| Custom Fields per Product | | ● | ● |
| Upload File Option at Checkout | | ● | ● |
| Download File after Payment | | ● | ● |
| 25. Despatch Management | | | |
| Filtering of Orders by Status | | ● | ● |
| Add Consignment Notes | | ● | ● |
| Triggers Auto Despatch Notification | | ● | ● |
| Uploads Orders to Carrier Systems | | ● | ● |
| Auto linking to carrier POD systems | | ● | ● |
| Store multiple despatches per order | | ● | ● |
26. Favourites / Wish List | | | |
| Add to Favourites / Wish List | | ● | ● |
Create Enquiry from Favourites | | ● | ● |
Create Order from Favourites Create Enquiry/Order for all favourites | | ● | ● |
Call pages favourites or wish list | | ● | ● |
Add Favourites Page anywhere on site | | ● | ● |
Works for logged in or non logged in | | ● | ● |
| Remove & Manage Favourites | | ● | ● |
| 27. Customer Account Management | | | |
| View Order History | | ● | ● |
| Password Management | | ● | ● |
| Search Order History & Re Order | | ● | ● |
| Create / View Own Order Forms | | ● | ● |
| Rate Orders with Get Satisfaction | | ● | ● |
| Manage Own Users | | ● | ● |
| Authorise Users Orders | | ● | ● |
| Manage Own Addresses | | ● | ● |
| Manage Own Picture Libraries | | ● | ● |
| Manage Change User Details | | ● | ● |
| User Upload Facility | | ● | ● |
28. Giftcards & Loyalty Programmes | | | |
| Gift Cards as a payment method | | ● | ● |
| Upload Gift Card Values | | ● | ● |
| Can be used as full & part payment | | ● | ● |
| Can set max / min values when using | | ● | ● |
| Can set valid from and expiry dates | | ● | ● |
| Used to manage loyalty programmes | | ● | ● |
29. Promotions & Special Pricing | | | |
| Customer Nett Pricing by Product | | ● | ● |
Page for Customer Price List Online
| | ● | ● |
| Promotional Pricing by period | | ● | ● |
| Multi Buy Offers | | ● | ● |
| Discount by Value Spent | | ● | ● |
| Product Related Offers | | ● | ● |
| Checkout Code for Special deals | | ● | ● |
| Extras Pricing for add on features | | ● | ● |
| Create Multi Product Kits | | ● | ● |
| Multi Currency Option | | ● | ● |
30. Payment Process Options | | | |
| Allow Orders on Account | | ● | ● |
| Online Credit Card Payment of Trade Accounts | | ● | ● |
| Process Multiple Credit Cards Types | | ● | ● |
| Allow Prepaid Product Call Off | | ● | ● |
| Allow Payment by Gift Card | | ● | ● |
| Allow Recurring Credit Card Orders | | ● | ● |
| Pre Authorise Credit Card Orders | | ● | ● |
| Allow Manager Authorisation of Orders | | ● | ● |
31. Accounts System Integration | | | |
| Datasite Accounts | | ● | ● |
| Sage 50/200 Integration | | ● | ● |
| Other Integration via API | | ● | ● |
32. Carriage Calculation & Integration | | | |
| Set up multiple delivery options | | ● | ● |
| Manages international & domestic | | ● | ● |
| Calculate cost by Weight | | ● | ● |
| Calculate cost by Value | | ● | ● |
| Can be used as part of a special offer | | ● | ● |
| Live Integration with UPS / Fedex | | ● | ● |
| Combination of live and carriage tables | | ● | ● |
| 33. Job Progress Management | | | |
Create Job Stages | | | ● |
| Manage Job Stages | | | ● |
| Customer Visability of Progress | | | ● |
| Simple On Screen Management | | | ● |
| Display Work Priorities | | | ● |
| 34. Purchase & Supplier Management | | | |
| Supplier Database | | | ● |
| Supplier Log On | | | ● |
| View Orders Placed | | | ● |
Highlight Suppliers Products in Product List Display
| | | ● |
| Upload Product Details | | | ● |
| Despatch Orders | | | ● |
| Preferred Supplier Product Sourcing Search | | | ● |
| 35. Product Margin Management | | | |
View Products per Supplier | | | ● |
| Add Default Margin per Supplier | | | ● |
| Add Default Margin by Category | | | ● |
| Enable Supplier Cost Price Update | | | ● |
Upload from Google Sheet / Form
| | | ● |
| 36. Punch Out to Customer Systems | | | |
| cXML Single Sign On | | | ● |
| Creditential Pass in URL | | | ● |
| Shopping Basket Save | | | ● |
| Accepts Purchase Orders | | | ● |
| Updates Delivery Status | | | ● |
| Works with Ariba, SAP, Perfect Commerce & Oracle | | | ● |
| Other systems via API | | | ● |
| 37. Client, White Label & Subsites | | | |
Client & Affiliate Sites | | | ● |
| Private Sites - Access by Log In | | | ● |
| Contract Products Only | | | ● |
| Powered from main site | | | ● |
| Create white label sites | | | ● |
| Create Drop Ship White Label Sites | | | ● |
| Full design freedom for each site | | | ● |
| XML Product Feed for other sites | | | ● |
| RSS News feed to other sites | | | ● |
| 38. Saleschains | | | |
| Create email response database | | | ● |
| Trigger emails based on events | | | ● |
| Full control of order communication | | | ● |
| Plain Text or HTML | | | ● |
| Merge Fields can be inserted | | | ● |
| 39. Customer Service Integration | | | |
Support Forms (Datamate) | | | ● |
| Support Form Management | | | ● |
| My Account for DIY Updates | | | ● |
| Customer Support Desk (Tenderlink) | | | Extra Cost |
| Get Satisfaction Integration | | | Extra Cost |
| Optional Extras | | | |
| Postcode Look Up | Extra Cost | Extra Cost | Extra Cost |
| Datasite Accounts | Extra Cost | Extra Cost | Extra Cost |
| Informant EMail Client | Extra Cost | Extra Cost | Extra Cost |
| Google Apps Premier Edition | Extra Cost | Extra Cost | Extra Cost |
| 0844 Virtual Switchboard | Extra Cost | Extra Cost | Extra Cost |
| Extra Live Chat Users | Extra Cost | Extra Cost | Extra Cost |
| Extra EMail Campaigns | Extra Cost | Extra Cost | Extra Cost |
| Payment Service Provider | Extra Cost | Extra Cost | Extra Cost |
| Age Verification | Extra Cost | Extra Cost | Extra Cost |
| Identity Verification | Extra Cost | Extra Cost | Extra Cost |
| Connect to Sage | Extra Cost | Extra Cost | Extra Cost |